Terms and Conditions
These Terms and Conditions govern your use of our tutoring services, whether you are a client seeking tutoring services or a tutor providing tutoring services through our platform. By accessing or using our services, you agree to comply with these Terms and Conditions.
1. Client Terms:
1.1 Booking Sessions: Clients may book tutoring sessions through our platform based on availability. Sessions are subject to confirmation by the assigned tutor.
1.2 Payment: Clients agree to pay for tutoring sessions in advance or as otherwise agreed upon. Payment terms and rates will be communicated at the time of booking.
1.3 Cancellation: Clients must provide at least 24 hours' notice for session cancellations. Failure to do so may result in a charge for the session.
1.3.1 Rescheduling: Clients can reschedule lessons at no additional cost even if a session is cancelled within 24 hours.
1.4 Responsibility: Clients are responsible for providing any necessary materials or resources for tutoring sessions. They are also responsible for ensuring a suitable learning environment.
1.5 Confidentiality: Clients agree to maintain the confidentiality of any proprietary or sensitive information shared during tutoring sessions.
2. Tutor Terms:
2.1 Application: Tutors must complete our application process, including background checks and verification of qualifications, before being accepted onto our platform.
2.2 Availability: Tutors are responsible for setting their availability and updating it regularly on our platform.
2.3 Professionalism: Tutors agree to conduct themselves professionally at all times and to adhere to our code of conduct.
2.4 Preparation: Tutors are expected to come prepared for each tutoring session and to tailor their approach to the individual needs of the client.
2.5 Payment: Tutors will receive payment for tutoring services rendered in accordance with our payment terms and rates.
2.6 Feedback: Tutors may receive feedback from clients, which they should use to improve their tutoring skills and performance.
2.7 Confidentiality: Tutors agree to maintain the confidentiality of any proprietary or sensitive information shared during tutoring sessions.
2.8 Cancellation: Tutors should give more than 24 hours notice before cancelling or rescheduling unless absolutely necessary.
3. Preventative Measure against Bribery:
3.1 Non-Circumvention Agreement:
3.1.1 Tutors: By joining our platform, tutors agree not to solicit or accept any form of payment or compensation from clients for services provided outside of our platform. This includes, but is not limited to, accepting payments directly from clients or arranging future sessions off-platform.
3.1.2 Clients: Similarly, clients agree not to solicit or offer any form of payment or compensation to tutors for services provided outside of our platform. This includes, but is not limited to, offering higher payment rates or incentives to the tutor to continue tutoring sessions outside of our platform.
3.1.3 Enforcement: We reserve the right to investigate any reports of potential circumvention or bribery. If we find evidence of such activities, we may take appropriate action, including but not limited to suspending or terminating the accounts of the involved parties and seeking legal remedies.
3.1.4 Reporting: Tutors and clients are encouraged to report any attempts at circumvention or bribery to our support team promptly. Reports will be kept confidential, and appropriate action will be taken to address the issue.
3.2 Legal Compliance: All users of our platform, including tutors and clients, are expected to comply with relevant laws and regulations, including but not limited to the Bribery Act of 2010.
4. General Terms:
4.1 Modification: We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our platform.
4.2 Termination: We reserve the right to terminate or suspend access to our services for any user who violates these Terms and Conditions or engages in inappropriate conduct.
4.3 Limitation of Liability: We are not liable for any damages or losses arising from the use of our tutoring services, including but not limited to direct, indirect, incidental, or consequential damages.
4.4 Governing Law: These Terms and Conditions are governed by the laws of England and Wales, without regard to its conflict of laws principles.
By using our tutoring services, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at admin@tutoranow.com. Thank you for choosing Tutora.